Introduction

  • Utilities face tightening budgets, rising rates, and increasing demands — new loads (data centers), resilience mandates, and decarbonization goals.

  • Reference:

    • “Utilities may subsidize data-center growth…” — Utility Dive, Mar 10 2025

    • “US utilities grapple with Big Tech’s massive power demands…” — Reuters, Apr 7 2025

  • Core idea: every dollar must be justified. Utilities must avoid waste, optimise operations, and get the most from existing technologies.

  • Preview: redundancy, CapEx vs O&M, operator enablement, prioritisation, and case studies.

Redundancy & Over-capacity — Are We Wasting Dollars?

  • Define redundancy/reserve capacity and its purpose.

  • Common inefficiencies:

    • Idle or low-utilization backup systems.

    • “Just-in-case” spares that create maintenance drag.

  • Actions:

    • Conduct a redundancy audit (usage frequency, cost vs benefit).

    • Shift to risk-based redundancy — prioritize assets based on criticality and actual performance.

  • Key question: Does each redundant asset measurably improve reliability or just add cost?

CapEx vs O&M — Making the Right Trade-offs

  • Define CapEx vs O&M and how regulatory treatment influences spending behavior.

  • Problem: utilities often favor CapEx (rate-base growth) over smarter O&M optimization.

  • Opportunity:

    • Replace “run-to-failure” models with lifecycle-based cost analysis.

    • Move from reactive maintenance to targeted reinvestment.

  • Framework:

    • Compare lifecycle cost, failure risk, and reliability gain.

    • Quantify avoided O&M through CapEx upgrades.

  • Reference: McKinsey — Advanced Analytics in Utility Asset Management.

Technology & Operator Training — Extracting More Value from What You Have

  • Many utilities underutilize SCADA, analytics, or predictive maintenance tools.

  • Core idea: technology ROI depends on human adoption.

  • Strategies:

    • Inventory existing technologies and their usage rates.

    • Develop training programs and operator simulations.

    • Measure outcomes: % proactive maintenance, downtime reduction, alarm volume.

  • Cultural component:

    • Promote data-driven operations and continuous improvement.

  • Reference: McKinsey data shows 10–20 % O&M savings through analytics + training.

Prioritisation Framework — Spending Wisely in a Constrained Environment

  • Objective: align limited investment with highest-impact outcomes.

  • Criteria:

    • Risk to service reliability/resilience.

    • Cost of failure or outage.

    • Asset criticality and lifecycle stage.

    • Regulatory / decarbonization drivers.

  • Tools:

    • Scenario planning for demand growth (data centers, EVs).

    • Transparent governance and post-investment review.

  • Outcome: consistent, defensible investment prioritization.

Case Studies

A. Analytics-Driven Asset Management (Transmission Utility)

  • North American T&D utility used predictive analytics to target replacements.

  • Result: double-digit O&M reduction, improved SAIDI/SAIFI.

  • Lesson: data + culture change unlock greater value than hardware spend.

B. Madison Water Utility – Strategic Asset Management Plan

  • Full asset inventory + condition ranking + capital planning framework.

  • Applicable to electric utilities for CapEx/O&M balance.

  • Lesson: structured asset data → smarter funding decisions.

C. Rate Study Integration – Linking O&M to Long-Term Capital Needs

  • Example from municipal rate design showing connection between maintenance today and rates tomorrow.

  • Lesson: integrated financial + asset management planning improves transparency.

Key Actions & Recommendations

  • Audit redundancy & utilisation

  • Compare O&M vs CapEx trade-offs using lifecycle cost

  • Train operators to fully leverage existing tech

  • Adopt risk-based prioritisation framework

  • Implement governance & post-investment review

  • Engage regulators and ratepayers on transparency

  • Track KPIs: maintenance cost per MW, downtime, analytics adoption, ROI

Conclusion

  • Funding is tightening while expectations rise.

  • The path forward:

    • Rationalize redundancy.

    • Balance CapEx/O&M with data.

    • Empower operators.

    • Prioritize ruthlessly.

  • Future-ready utilities will measure success not by size of spend, but by value extracted per dollar.

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